CANCELLATION & NO SHOW
ANY APPOINTMENTS CANCELLED WILL NOT BE ABLE TO COME WITH A REFUND. A CANCELLED APPOINTMENT CAN BE RESCHEDULED TO A LATER DATE.
A DEPOSIT WILL BE FORFEITED AFTER TWO CANCELLATIONS ON AN APPOINTMENT.
PLEASE UNDERSTAND THAT OUR TEAM MEMBERS WHO OFFER SERVICES ARE VERY BUSY. WE HAVE SET ASIDE TIME FOR YOUR APPOINTMENT AND WITHOUT PROPER NOTICE WE WILL NOT BE ABLE TO FIND A REPLACEMENT FOR YOUR APPOINTMENT TIME.
RESCHEDULING
RESCHEDULING APPOINTMENTS WILL ONLY BE POSSIBLE IF THE ARTIST IS GIVEN AT LEAST ONE WEEK NOTICE PRIOR TO YOUR SCHEDULED APPOINTMENT.
DUE TO LIMITED APPOINTMENT AVAILABILITY, WE MAY NOT BE ABLE TO RESCHEDULE YOUR APPOINTMENT UNTIL A MUCH LATER DATE. IF YOU ARE RESCHEDULING YOUR BROW TOUCH UP THE RATES WILL CHANGE DEPENDING ON WHAT TIME FRAME YOU SCHEDULE YOUR NEW APPOINTMENT (USE PRICE LISTS AS REFERENCE). KINDLY NOTE IF YOU ARE RESCHEDULING WITHIN ONE WEEK OF YOUR APPOINTMENT DATE YOU MIGHT NOT BE ABLE TO GET A DATE AT SUCH SHORT NOTICE AS WE ARE ALWAYS SO BUSY.
LATE POLICY
APPOINTMENTS WILL BE CANCELLED AND NO REFUNDS WILL BE GIVEN IF THE CLIENT IS MORE THAN AN HOUR LATE TO THEIR APPOINTMENT. ARTISTS & TEAM MEMBERS TAKE MULTIPLE CLIENTS A DAY AND NEED THE FULL AMOUNT OF TIME FOR EACH APPOINTMENT. YOU MAY SCHEDULE A NEW APPOINTMENT TO ANOTHER DATE, BUT WE WILL NEED TO BE SURE IF WE ARE NOT YET FULLY BOOKED ON YOUR CONVENIENT DATE.
DEPOSITS
WHEN BOOKING YOUR APPOINTMENT, YOU WILL BE ASKED TO PLACE A DEPOSIT FOR YOUR SERVICE. THIS DEPOSIT WILL BE APPLIED TO YOUR TOTAL FEE THAT IS DUE THE SAME DAY OF YOUR APPOINTMENT. DEPOSITS ARE NON-REFUNDABLE AND NON-TRANSFERABLE.
BEFORE YOUR APPOINTMENT
NO COFFEE OR OTHER STIMULANTS
NO ALCOHOL OR OTHER BLOOD THINNERS
NO RETIN A SKINCARE PRODUCTS
IF YOU HAVE ANY QUESTIONS CONCERNING MEDICAL CONDITIONS PLEASE CONSULT YOUR DOCTOR BEFORE SCHEDULING YOUR APPOINTMENT
DO NOT BOOK AN APPOINTMENT IF:
YOU ARE UNDER THE AGE OF 18
YOU ARE PREGNANT OR NURSING
YOU ARE TAKING BLOOD THINNING MEDICATIONS
YOU HAVE VIRAL INFECTIONS OR DISEASES